Information
Welcome to the Smiles Care LLC FAQ page. Here, we address the most common questions and concerns families have about home care services. Our goal is to provide clarity, reassurance, and a clear understanding of how we can support you and your loved ones. We believe in transparency and open communication, and we're here to answer your questions every step of the way.
Frequently asked questions
At Smiles Care LLC, care means safety, dignity, connection, and peace of mind—for both clients and families. We understand that choosing a home care provider is a significant decision, and we're committed to providing the information you need to make an informed choice. Below, you'll find answers to some of the most frequently asked questions about our services.
What are the top 3 questions people usually ask about your home care services?
People want to know if they can trust us, if we can meet their needs, and how easy it is to begin—and Smiles Care LLC is built around answering all three with clarity and care.
Can I really trust someone in my home?
We are extremely selective about who we send into your home. We clearly explain our screening, background checks, and training. We also emphasize consistency by trying to assign the same caregiver whenever possible. You can rest assured that our caregivers are carefully selected, vetted, and trusted.
Will home care make my loved one feel dependent?
We support independence—we don’t take it away. Our caregivers support independence instead of taking control, because we understand that seniors fear losing autonomy more than needing help.
Is companionship really part of home care?
Yes, it is. We believe that care is not just tasks—it’s conversation, presence, and human connection. Loneliness is one of the biggest risks for seniors living alone, and our caregivers provide vital companionship and emotional support.
Will my loved one be treated with dignity and respect?
Absolutely. We support independence—we don’t take it away. We highlight our respect-first, person-centered approach and honor routines, preferences, and cultural values. Our care feels like family, and we are committed to supporting independence.
How do you customize care for each client?
Care is tailored to each client’s routines, preferences, cultural values, and level of independence. We understand that families want to know their loved one won’t be treated like a checklist, and we prioritize personalized care above all else.
How do you help keep my loved one safe at home?
We provide fall prevention, routine check-ins, safe mobility support, and awareness of changes in condition (non-medical). Safety is often the real reason families seek help, and we take this responsibility very seriously.
Will we see the same caregiver each visit?
Whenever possible, the same caregiver is assigned to build trust and familiarity. We understand that consistency reduces anxiety and improves the quality of care.
Your questions answered
Still have questions? We’re here to help! At Smiles Care LLC, we believe in providing compassionate, high-quality home care. Contact us today for a free consultation, and let us guide you, one step at a time.